Privacy Policy

We collect two categories of information:

**Information you provide directly:** When you contact us via our website forms or email, we collect your name, email address, phone number, company name, and project details. When scheduling a discovery call, we may also collect your preferred time zone and meeting availability.

**Information collected automatically:** We collect standard web analytics data including your IP address, browser type and version, operating system, referring URLs, pages visited, and session duration. This data is processed via privacy-first analytics tools (Plausible Analytics and PostHog) that do not use third-party advertising cookies.

We use the information we collect for the following purposes:

Service delivery: To respond to inquiries, prepare technical proposals, and deliver contracted software engineering services.

Communication: To send project updates, meeting confirmations, and follow-up correspondence related to your engagement with us.

Site improvement: To understand how visitors interact with our website and identify areas for improvement.

Legal compliance: To meet any legal obligations that apply to us as a Pakistan-registered private limited company.

We do not use your information for unsolicited marketing, and we do not sell your data to third parties under any circumstances.

We process your personal data on the following legal grounds:

Contractual necessity: Processing is required to perform a contract with you or to take steps at your request prior to entering into a contract.

Legitimate interests: We have a legitimate interest in understanding how our website is used and in communicating with prospective clients about our services.

Consent: Where we rely on consent, such as for optional newsletter updates, you may withdraw it at any time by contacting us directly.

We share data only with trusted service providers who process it on our behalf under strict data processing agreements. These include:

Supabase** — Database and authentication infrastructure (EU data centers)

Resend** — Transactional email delivery

Plausible Analytics** — Privacy-first website analytics (no cookies, GDPR-compliant)

PostHog** — Product analytics with self-hosted option

Web3Forms** — Contact form processing

None of our service providers are authorized to use your data for their own purposes. We do not share data with advertising networks, data brokers, or social media platforms.

We retain personal data only for as long as necessary for the purposes described in this policy:

Inquiry and proposal data: Retained for 2 years after the last communication, or until you request deletion.

Client project data: Retained for 5 years after project completion to support warranty obligations and compliance requirements.

Analytics data: Aggregated and anonymized; not linked to any identifiable individual.

You may request deletion of your data at any time, and we will comply within 30 days unless retention is required by law.

Regardless of your location, you have the right to:

Access** the personal data we hold about you

Rectify** any inaccurate or incomplete data

Erase** your data where there is no legitimate reason to continue processing it

Restrict** how we process your data in certain circumstances

Object** to processing based on our legitimate interests

Portability** — receive your data in a structured, machine-readable format

To exercise any of these rights, email us at **contact@codevertex.solutions**. We will respond within 30 days.

For any privacy-related questions, data requests, or concerns, contact our team directly:

**Email:** contact@codevertex.solutions

**Company:** Code Vertex Solutions (SMC-Private) Limited

**Address:** Defense View Society Phase 2, Karachi, Pakistan

This policy was last updated on **May 30, 2026**. We reserve the right to update this policy at any time. Material changes will be communicated via our website. Continued use of our services after changes are posted constitutes acceptance of the revised policy.